How to Increase ROI with Managed Security ServicesHow to Increase ROI with Managed Security Services

Luiz Olivieri¹

It is evident that the right technologies drive the development of prevention and security operations in any scope, allowing teams to act in a faster, more efficient and coordinated way. Investment in technology is necessary, but it needs to be done in an intelligent and strategic way. According to data from the Anuário Brasileiro de Segurança Pública (Brazilian Yearbook of Public Safety), 105 million reais were invested in Brazil in 2021.

Even so, crime generates significant losses in the country and in other countries in the region. The Inter-American Development Bank (IDB) revealed that violent crime alone costs Latin America up to 261 billion dollars a year, not only in terms of material losses, but also in terms of policy failures.

One positive aspect is that there is plenty of room to improve investment without increasing spending. Efficient, quality investment in this area, carried out methodically, with a long-term projection, can lead to significantly better standards of prevention and safety.

Managed Services: strategic relevance

The ideal is to adopt a set of intelligent solutions that cover all stages of security work: prevention, identification, and recording for evidence.

In short, these managed services take care of the supply, management, maintenance, and technological evolution of surveillance equipment – both radio and audiovisual – during the entire life cycle of a security project. In this way, it is the specialist who is responsible for the operation and coordination of the technology, freeing the companies and/or public security agencies from this task so that they can concentrate on the core business of their respective operations.

This makes it possible to ensure that the systems operate reliably and with a minimum of disruption, whether for a private company or a public security agency. In fact, management takes into account – in a planned way – the technological upgrades and renewals that the equipment requires, whether manufactured by us or integrated. In the long run, this implies a significant cost reduction, if we consider the importance of having the systems properly maintained so that they are fully prepared to face stress situations, because it is in the most critical moments that we most need state-of-the-art technological support.

All of the above also translates into reliability, in the broad sense of the word, both for the physical integrity of those who depend on these systems, and for the economic scope of an operation or project, since it provides an invariable flow of expenses, guaranteeing a previously established value.

¹Luiz Olivieri, Director of Engineering and Services at Motorola Solutions

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